Legal
Terms of Service
Last updated: April 2026
These Terms of Service govern your use of BuilderXPro, a software product of Isotect Sturdy Construction Pvt Ltd (GST: 29AAFCI6342B1ZQ), registered in India. By accessing or using BuilderXPro, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
- By registering for or using BuilderXPro, you agree to be bound by these Terms of Service and all applicable Indian laws and regulations.
- If you are using BuilderXPro on behalf of a company, you represent that you have authority to bind that company to these terms.
2. Services
- BuilderXPro provides a cloud-based construction management platform including CRM, project management, materials procurement, HR, expense tracking, and field management tools.
- We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.
3. Account Registration
- You must provide accurate and complete information during registration, including your name, email, phone number, and company details.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately of any unauthorised use of your account.
4. Subscription & Billing
- BuilderXPro is offered on monthly and annual subscription plans. Pricing is displayed on our Pricing page.
- Beta pricing is available exclusively for new customers during the beta period. Rates are locked in for active subscribers.
- Payments are processed via Razorpay. All prices are in Indian Rupees (INR) and exclusive of applicable GST.
- Subscriptions auto-renew unless cancelled before the renewal date.
- Refunds are not provided for partial subscription periods, except where required by applicable law.
5. Acceptable Use
- You agree not to use BuilderXPro for any unlawful purpose or in violation of these terms.
- You must not attempt to reverse-engineer, decompile, or extract the source code of our platform.
- You must not upload or transmit malicious code, spam, or content that infringes third-party rights.
- We reserve the right to suspend or terminate accounts that violate these terms.
6. Data & Privacy
- Your use of BuilderXPro is also governed by our Privacy Policy.
- You retain ownership of all data you input into BuilderXPro. We process it solely to provide the service.
- We implement appropriate technical and organisational measures to protect your data.
7. Intellectual Property
- BuilderXPro and all associated software, design, and content are the intellectual property of Isotect Sturdy Construction Pvt Ltd.
- You are granted a limited, non-exclusive, non-transferable licence to use the platform for your internal business purposes.
8. Limitation of Liability
- BuilderXPro is provided "as is". We make no warranties of uninterrupted or error-free operation.
- Isotect Sturdy Construction Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.
- Our total liability shall not exceed the amount paid by you in the three months preceding the claim.
9. Governing Law
- These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.
10. Grievance Officer (DPDP Act 2023)
- For any complaint or to exercise your data-protection rights under the Digital Personal Data Protection Act, 2023 and the IT Rules 2021, contact our Grievance Officer:
- Name: Sukruth K H
- Email: [email protected]
- Phone: +91 94227 99732
- If your grievance is not satisfactorily resolved, you may approach the Data Protection Board of India.
11. Contact
- For questions about these Terms, contact Isotect Sturdy Construction Pvt Ltd at [email protected].
- GST Number: 29AAFCI6342B1ZQ
- Registered Office: B56, 2nd Floor, B Main, Gopal Gowda Extension, Shimoga - 577204, Karnataka, India.
- Base Office: #212, 2nd Floor, Commerce House, Cunningham Road, Bangalore - 560052, Karnataka, India.