Legal
Sub-processors
Last updated: August 2026
BuilderXPro (a product of Isotect Sturdy Construction Pvt Ltd) engages the third-party sub-processors below to deliver its service. Each processes only the data necessary for its function, under contractual data-protection obligations. Some process data outside India; such cross-border transfers are made in accordance with the Digital Personal Data Protection Act, 2023. To raise a question about any sub-processor, contact our Grievance Officer: Sukruth K H, [email protected].
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Supabase | Primary database, authentication, realtime | All account & app data (names, emails, phones, business records) | Singapore (ap-southeast-1) — cross-border |
| Amazon S3 | File & document storage | Uploaded files, documents, images | India (Mumbai, ap-south-1) |
| Razorpay | Payment processing | Billing details, transaction metadata (no card data stored by us) | India |
| Mailgun | Transactional & notification email | Email address, message content | USA / EU |
| Google (Gemini API) | AI assistant / data processing (opt-in) | Content you submit to AI features | Global (Google Cloud) |
| Anthropic (Claude) | AI assistant (opt-in) | Content you submit to AI features | USA |
| Exotel | Voice / telephony (calls, click-to-call) | Phone numbers, call metadata | India |
| Eko | Banking / financial verification | Bank/financial identifiers where used | India |
| MessageCentral | SMS / OTP delivery | Phone number, OTP | India |
| Meta (WhatsApp / Lead Ads) | WhatsApp messaging & lead capture | Phone number, lead details, message content | Global |
| Zoho | Meeting / demo scheduling | Name, email for scheduled meetings | India / Global |
| Sentry | Error monitoring | Diagnostic logs (may incidentally contain identifiers) | USA |
| Google Maps / Roads | Mapping & GPS route matching | Location coordinates | Global (Google Cloud) |
| OpenStreetMap (Nominatim / OSRM) | Geocoding & routing | Location coordinates | EU / Global |
| Open-Meteo | Weather at site (no personal data) | Coordinates only | EU |