1. Information We Collect

Personal identification information: name, email address, phone number, company name, GST number, and website URL provided during registration.
Usage data: pages visited, features used, session duration, and device/browser information.
Communication data: messages sent through our contact forms or support channels.
Payment information: processed securely via Razorpay; we do not store card details.

2. Location Data

If you use the BuilderX Pro mobile app as field staff, we collect precise GPS location data — including in the background, while the app is not in active use — for as long as you are clocked in for your work shift.
This location data is used to: verify field site attendance, calculate accurate per-kilometre travel distance for fuel/travel reimbursement claims, and let your organisation see field staff locations on an active map during working hours.
Background location collection starts only when you clock in and stops automatically when you clock out. It is never collected outside of an active work shift.
Location data is shared only with your own organisation (your employer on BuilderX Pro) for attendance and reimbursement purposes. We do not sell location data or share it with third parties or advertisers.
Location history is retained as part of your attendance and travel-claim records for as long as your account is active, or as required for reimbursement/audit and legal record-keeping, after which it is deleted or anonymised.
You can stop location collection at any time by clocking out, and you can revoke location permission at any time from your device Settings — doing so will prevent field attendance tracking from functioning while you are clocked in.

We do not sell your personal data, including location data, to third parties.
We may share data with trusted service providers (e.g. Razorpay, Supabase, Exotel) strictly for service delivery.
Field staff location data is shared only with their own organisation on BuilderX Pro, for attendance and reimbursement purposes.
We may disclose data if required by law, court order, or government authority.

All data is encrypted in transit (TLS) and at rest using industry-standard encryption.
Access to personal data is restricted to authorised personnel only.
We use Supabase Auth with enterprise-grade security for authentication.

We retain your data, including location history, for as long as your account is active or as required by law.
Upon account deletion, we delete or anonymise your data within 30 days, subject to legal retention requirements.

Access: You may request a copy of your personal data, including your location history.
Correction: You may update inaccurate information via your account settings.
Deletion: You may request deletion of your account and associated data.
Portability: You may request an export of your data in a machine-readable format.
To exercise these rights, contact us at support@builderxpro.com.

We use cookies and similar technologies to improve your experience. See our Cookie Policy for details.

We may update this Privacy Policy periodically. We will notify registered users of material changes via email.

For privacy-related queries, contact Isotect Sturdy Construction Pvt Ltd at support@builderxpro.com.
GST Number: 29AAFCI6342B1ZQ
Registered Office: B56, 2nd Floor, B Main, Gopal Gowda Extension, Shimoga - 577204, Karnataka, India.
Base Office: #212, 2nd Floor, Commerce House, Cunningham Road, Bangalore - 560052, Karnataka, India.